Customer Service

Shipping Information    |    Return/Refund Policy    |    Additional Information

Shipping Information

Shipment Processing Time
All orders are processed within 48 hours during business days unless otherwise notified via e-mail. If the order falls on a weekend or holiday day, the order will ship on the next business day. If the product is not in stock, you will be notified via e-mail with a paid invoice as soon as possible as to when the ship date will be based on the product delivery to Simple Health, Inc.

Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

We offer Free Shipping on orders $249+

Shipment method Estimated delivery time Shipment cost
USPS Standard 3-5 business days 1 item = $4.75
2-4 items = $7.75
5-9 items = $9.95
10+ items = $15
USPS Priority 2 business days 1 item = $9.95
2-4 items = $14.95
5-9 items = $29.95
10+ items = $49.95

 

Shipment to PO Boxes or APO/FPO Addresses
Shipments are sent via USPS so shipments can be sent to PO Boxes based on the shipment method chosen .

Shipment Confirmation and Order Tracking
Shipment confirmation is sent out as soon as the packaging and shipment have been completed. A tracking number can be sent at the request of the customer. Please put this in the notes section of the order when placing order.

Customs, duties, and taxes
Simple Health, Inc.is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Simple Health, Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. A picture of the damaged goods and packaging must be sent to orders@simplehealthnh.com in order for Simple Health, Inc. to file a claim with the shipper.

International Shipping Policy
Simple Health, Inc. does not ship product Internationally due to customs clearance of shipping supplements and herbs internationally.

Return/Refund Policy

Your satisfaction with your Program, Product or Service is important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and/or providing our Programs, Products, Services and Program Materials, we have a no refund policy. Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Programs, Products, and Services, and no refunds will be provided to you at any time.

By using and/or purchasing any of our Programs, Products, Services or Program Materials, you understand and agree that all sales are final and no refunds will be provided.

Additional Information

This information on this site is for reference only. No information on this site can be used to diagnose, treat, cure or prevent any disease. Please contact your physician or healthcare provider for medical information to diagnose and treat your specific condition. Please read our Terms of Use for Online Programs & Products.

The supplement and herbs on this website have not been evaluated by the Food & Drug Administration. These supplements are not intended to diagnose, treat, cure or prevent any disease. Please read our Terms of Use for Online Programs & Products.

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